Internal Communication Systems that foster employee engagement and motivation This post is the result of a brainstorming session with Amy Kehs, an expert in museum communications. Amy and I met at the 2025 Small Museums Association Conference, and started a conversation about internal communications, and how a focus on improving these can help museums shine.Continue reading “A Gathering and a Pause”
Author Archives: Rebecca Shulman
What Can Museums Learn from a Fortune 5 Company’s Culture Strategy?
A few months ago I had the opportunity to interview an industrial psychologist from a Fortune 5 company with hundreds of thousands of employees. Due to the company’s internal regulations, I cannot share the interview itself, or the name of the company or employee. However, here are ten takeaways from this individual’s experience leading aContinue reading “What Can Museums Learn from a Fortune 5 Company’s Culture Strategy?”
What is the “hidden curriculum” of meetings?
In my kids’ Brooklyn elementary school each grade included three classes of students. Of those classrooms, one was a “Gifted & Talented” classroom. Children who tested high on a set of standardized tests were placed in this classroom. Unpacking the complications around New York City Gifted & Talented programs and this particular school is anotherContinue reading “What is the “hidden curriculum” of meetings?”
Lessons in Listening
This post is by Miriam Bader, the founder of miriam bader consulting. As a learning designer, Miriam partners with people and organizations to design impactful programs, leadership, and organizational structures that strengthen the ability to lead, learn, and make social impact. Miriam is a facilitator, coach, strategist, and curriculum writer with backgrounds in museum education andContinue reading “Lessons in Listening”
What is Meaningful Listening?
Note: This post is one of a series examining organizational culture in museums. If leadership at your museum, or other museum leaders you know, are interested in finding innovative ways to make museums better places to work, please see this page to learn more about three new initiatives from Museum Questions Consulting. Please note, registration for Culture Shift endsContinue reading “What is Meaningful Listening?”
Tackling Solvable Problems in Organizational Culture: A Conversation with Mike Murawski
Yes – organizational problems in museums are solvable! Thank you for this title, Mike! Mike Murawski of Agents of Change has been one of my thought partners in defining the problems of and solutions for organizational culture in museums. This week I am once again featured on his Agents of Change conversation series. You canContinue reading “Tackling Solvable Problems in Organizational Culture: A Conversation with Mike Murawski”
How Can Onboarding Help Create a Positive Culture? Interview with Hannah Marks
Note: This post is one of a series examining organizational culture in museums. If leadership at your museum, or other museum leaders you know, are interested in finding innovative ways to make museums better places to work, please see this page to learn more about three new initiatives from Museum Questions Consulting. Please note, registrationContinue reading “How Can Onboarding Help Create a Positive Culture? Interview with Hannah Marks”
Changing Museum Culture: Research from the Field
Here is a metaphor I keep coming back to: Museum directors feel like they are captains of ships that are under attack. While they put out fires and fight off pirates (metaphors for declining attendance and revenue), the staff below decks are crying out, “But you’re not listening to us! We want to be heardContinue reading “Changing Museum Culture: Research from the Field”
What can working with unions teach us about productive workplace structures?
Note: This post is one of a series examining organizational culture in museums. If leadership at your museum, or other museum leaders you know, are interested in finding innovative ways to make museums better places to work, please see this page to learn more about three new initiatives from Museum Questions consulting. Please note, earlyContinue reading “What can working with unions teach us about productive workplace structures?”
What do we need in place to create organizational change? Interview with Laura Huerta Migus
Note: This post is one of a series examining organizational culture in museums. If leadership at your museum, or other museum leaders you know, are interested in finding innovative ways to make museums better places to work, please see this page to learn more about three new initiatives from Museum Questions consulting. Please note, earlyContinue reading “What do we need in place to create organizational change? Interview with Laura Huerta Migus”